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Meet the next generation of disability support

NDIS supports in your local community.
Where safety and fun go hand in hand.

Local support, real people, zero pressure

Support workers who know your neighbourhood

Fun-first, safety-always

Independence, at your pace

How can we help?

Community Access

Support to help you try new activities and build friendships.

Camps

Short stays that build confidence, friendship and fun.

Respite

A trusted break for families while you have a great time.

Supported Independent Living

Safe homes where you can grow skills and independence.

Positive Behaviour Support

Personalised help to guide growth, confidence and calm.

Why choose What Ability?

We provide disability support that’s delivered in the safest way possible, while keeping it fun. On your bookings, you can pick from a wide range of activities and join other participants out if you’d like to work on your social skills too!

Trusted by over 1,500 families across Australia

"These are things he would not have done 6 months ago, so I just really want to acknowledge the amazing support everyone has provided. I am so proud of him. He has gone from hiding from new people, to going out on Camps and busy events".
Alana, James’ Social Worker
"My son is absolutely thriving since he’s been a participant with What Ability. His confidence has skyrocketed and he’s started to create social connections outside of our family. These things aren’t always easy for a person living with a disability, but with the fantastic one-on-one support... he really is living his best life"
Wendy, Levi’s Mum
“The What Ability support workers are excellent, always happy and fun... The camps and monthly activities are so well organised and fun for all. We highly recommend What Ability to everyone, the best ever, without a doubt.”
Kylie, Kyle’s Mum
"What Ability are amazing. Their support has been life-changing for my two children. The focus on "happiness first" is not just a slogan; it permeates everything they do. They create an environment where all of their participants can flourish and feel genuinely valued and well-supported."
Bronwyn, Lucia and Marcello’s Mum
"We have been with what Ability for nearly three years now, everyday staff turn up they are energetic, bubbly, positive and ready for fun. This attitude has rubbed off on our twenty year old daughter, she is excited to go out into the community everyday. She has 2-1 support so can be incredibly challenging at times, we were concerned that after leaving school Aiyana's life would become a lot smaller and more isolated, instead she is out everyday filling her social cup, doing activities which results in her being less anxious and building on her confidence and living a full life."
Jodie, Aiyana's Mum​
"What Ability are a great organisation with staff that really care and go above and beyond for their clients. What Ability has put a smile back on my daughters face and they have helped her a lot with her social skills and building up her confidence. She just loves all the staff and she loves her day outings and going on the camps."
Lucas, Amber's Dad​
"What Ability has been an incredible part of our journey as an NDIS service provider for community access for my 13-year-old son over the past three years. I cannot recommend them highly enough!"
Sarah, Caleb's Mum
"My boys love the support provided by What Ability. They have enjoyed so many fun experiences with the support workers. The workers have always been punctual and reliable. I highly recommend What Ability Victoria for your support needs."
Samantha, Ben & Luke's Mum​
"We engaged with What Ability 2.5 years ago for community supports. We finally decided to try their camps for the first time in May. We were thrilled with the communication and photos sent over the 3 day, 2 night break. Jamie was smiling in most of the photos and we managed to get some quality time to ourselves. We definitely feel confident that the What Ability staff are giving their best and that Jamie is enjoying himself and his independence and we can’t wait to book in more camps!"
Maggie & Gavin, Jamie's Mum & Dad​
"Archie hasn’t been to school in 2 years but with the help, support and companionship that his support workers have provided him he’s going to give school another crack. The confidence that your team has provided him has allowed him to push past insecurities and give everything another go! All thanks to the support from the boys."
Derren, Archie's Dad​
"What Ability is a breath of fresh air. Positive, friendly young support staff who have provided fantastic care for my son. Keep up the great work"
Sue, Mackenzie's Mum​
"Absolutely love these guys! So well organised and a really professional organisation. The carers have actual energy and want to take the kids out to have fun. I didn't think a 'care team' would work with my son who is completely routine bound but he absolutely loves all of the carers in his team and looks so forward to seeing them every week. Couldn't recommend highly enough!"
Rebecca, Lucas's Mum

How to get started

Tell us what you need

Complete our form in about 5 minutes to help us connect you with the right local support team.

We’ll call you

We’ll call you to talk through your goals, answer your questions and explain how What Ability works. This call can take up to 30 minutes.

We’ll visit you in person

Together we’ll create a support plan around your goals, understand your interests, start matching support workers, and get you set up in our system ahead of your first booking!

Your first booking!

You'll have a dedicated manager who will build a team of Support Workers around you! They'll also be in touch for your first adventure with What Ability!

Build our your team

We’ll check in after your first booking to hear how it went, make any tweaks, and ensure your support feels just right.

Our local areas of support

About What Ability

What Ability is an NDIS registered provider built on one simple belief; happiness comes first.

Families choose What Ability because we combine strong safety systems with support workers families actually connect with. We are serious about quality, clear communication and delivering support that feels personal, not clinical.

This is disability support that feels different. And you’ll see it from day one.

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You have Community Access funding… what does that actually mean?

New to the NDIS and unsure what your Community Access funding can be used for? Here’s exactly what “Assistance with Social and Community Participation” means and how to confidently start using your Core supports.

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What Ability Days

What Ability Days are disability-inclusive community event days where you can meet your local athletes. They are free for everyone and feature a range of fun activities. From a silent disco and sausage sizzle to sporting games and a dedicated chill-out zone, these days are all about bringing the community together and creating lifelong memories!

Game Days

Love sports? Come along to cheer on your favourite team and watch your favourite What Ability support workers take the field. This is your chance to experience the action of a live match, hang out with the team, and create some lifelong memories in the stands. Don’t forget to wear your team colours. 

Participant Experiences

Through our incredible partnerships, our participants are gifted the chance to be part of the action, not just watch it from the stands. These once-in-a-lifetime activations range from match ball deliveries and guards of honour to half-time games and high ball tosses. By putting our participants on the big stage, we create ‘hero’ moments that build incredible confidence and lifelong memories.

Frequently Asked Questions

Does someone you know want to run on the field with the likes of Collingwood FC’s Brayden Maynard or the Matilda’s Alanna Kennedy? Keep an eye out on our community activation updates. These unforgettable experiences include sporting team run outs and guard of honours. This will be the opportunity of a lifetime, make sure they don’t miss out!

An NDIS Registered provider is an organisation that has been approved by the NDIS to deliver supports and services under strict quality and safety standards.

As a registered provider, What Ability:

  • Meets NDIS Practice Standards
  • Follows safeguarding and compliance requirements
  • Can support NDIA-managed, plan-managed, and self-managed participants
  • Is regularly audited to ensure quality and safety

This means families can feel confident that supports are delivered safely, professionally, and in line with NDIS requirements.

Community Access focuses on supporting participants to get out into the community and take part in everyday activities such as:

  • Social outings
  • Health and well-being
  • Skill-building activities
  • Recreation and hobbies

In-Home Care focuses on support provided inside the home, such as personal care or household tasks.

Our team can help you understand your plan, and decide which supports best match your needs.

You can make a referral by completing our online enquiry form on this page.

Once submitted:

  1. Our team will review the information supplied
  2. We will get in touch to discuss your goals, availability and timeframes (via the mobile supplied in form)
  3. We will guide the next steps for onboarding and support setup

Referrals are welcome from families, support coordinators, and allied health professionals.

Yes. Families with more than one participant can set up support under one account/primary email address.

Each participant will still have:

  • Their own individual support plan
  • Separate goals and funding considerations

Our team will help keep everything clear, organised, and easy to manage for your family.

Ready to start your journey with What Ability?

Fill in a few details to get your profile started. If you’d prefer to speak to someone now, our team’s just a call away.

Ready to become a support worker?

Make a real difference in someone’s everyday life. Learn what support work involves and the simple steps to get qualified and started.